Servicing and Repair
We service and repair all brands of domestic sewing machines and overlockers at The Good Stitch. All work is carried out here in our shop, comes with a three month warranty and is on a -no fix, no fee- basis, there is no bench fee or charge for a quote.
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The cost of a service includes many minor repairs, if major work is needed or parts are required, a quote will be given before proceeding. A full service includes, as standard, cleaning, lubricating, tension and timing checks and full testing, everything to keep your machine running as it should.
No need to book, just drop your machine in whenever the shop is open. Turnaround varies, but is usually five to ten days. If you need your machine in a hurry, do ask, we can often move things around and get yours back to you in a day or two. Any further questions, give us a call on 01903 244734 or email hello@thegoodstitch.co.uk ​

The charge for servicing a sewing machine is £60 for most machines from Victorian era machines to modern computerised models (including vintage Bernina 7-, 8-, 9-, 10-, 11-, 12-series and newer Activa, and similar, models). Larger computerised machines (Janome Horizon or similar) will be more, top of the line machines (Janome Continental, new Bernina 5-, 7-, 8- ,9-series machines, etc.) we would recommend an authorised dealer. If you are lucky enough to own one of these machines please get in touch for a quote.
An overlocker service is £75 for standard machines, if you have a computerised or air-threading machine, again get in touch for a quote.
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Re-threading and tension set up of an overlocker is £20.
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Any sewing machine problem that can be fixed straight away while you wait, in about five minutes, such as re-threading, re-inserting a bobbin case etc. will be a £5 charge.
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If we can fix your problem in under half an hour without having to disassemble the machine it will be £15. In either of these cases, if you bring back the machine for a service within 30 days, we will deduct what you have already paid from the cost of a full service.
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Parts will be quoted for before ordering, but if we have a part to hand and it is less than £10 or so we will make the repair there and then to save having to take the machine apart again.
Any questions, call on 01903 244734​, email hello@thegoodstitch.co.uk, or pop in to the shop, our normal opening hours are Wednesday to Saturday 10am to 5pm.
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